Addis Ababa City Administration Job Vacancies 2026

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Table of Contents

Introduction

Addis Mesob Digital Government Service Office


The Addis Ababa City Administration Public Service and Human Resource Development Bureau invites qualified and competent job seekers to apply for various vacant positions at the Addis Mesob Digital Government Service Office.
Recruitment will be conducted through a competitive selection process based on required qualifications, skills, and work experience.

Why Choose This Job/Office

Impact: Work on projects that directly improve public services in Addis Ababa

Professional Growth: Opportunities for training, skill development, and career advancement

Diverse Roles: Jobs available in IT, customer service, urban planning, management, and administration

Digital Transformation: Be part of Ethiopia’s modern digital government initiative

Inclusive Environment: Open to fresh graduates and experienced professionals

Organization Overview


The Addis Ababa City Administration Public Service and Human Resource Development Bureau is recruiting qualified and competent individuals for multiple positions at the Addis Mesob Digital Government Service Office. These positions cover digital service delivery, customer service, IT support, urban and housing management, traffic, and administrative roles.


The recruitment aims to strengthen digital government services and improve citizen-oriented service delivery across the city. Applicants are expected to have the required educational qualifications, skills, and experience, depending on the position. Positions are available for Bachelor’s degree holders, diploma holders, and Grade 8/10/12 certificate holders, with some roles requiring specialized skills like AutoCAD, GIS, or IT competencies.
A total of 418 vacancies are open across 22 job categories, including IT support officers, service quality officers, receptionists, drivers, and executive secretaries. All applications are online only, and candidates must register with a 16-digit Digital National ID (FAN/FCN). The deadline for applications is January 20, 2026.
These opportunities are ideal for fresh graduates and experienced professionals who wish to contribute to the digital transformation and efficient public service delivery in Addis Ababa.

Available Positions at Addis Ababa City Administration

Job Title 1: Universal Service Officer I

Job Detail


Educational Qualification: Bachelor’s Degree
Fields: Computer Science, IT, Electrical/Computer Engineering, Network Engineering, Software Engineering, Information Systems, MIS, Information Science, or related


Job Experience: 0 years
Job Quantity: 54
Code: MBR-00011

Job Title 2: Revenue Services Customer Handling Officer I

Job Detail


Educational Qualification: Bachelor’s or Master’s Degree
Fields: Accounting, Finance, Economics, Management, Business Administration, Public Administration, Tax & Customs, Marketing, International Trade, Public Finance, MIS, or related


Job Experience: 0 years
Job Vacancies: 36
Job Code: MBR-00013

Job Title 3: Civil Registration and Resident Services Officer I

Job Detail


Educational Qualification: Bachelor’s Degree
Fields: Demography, Statistics, Economics, Sociology, Management, IT, Law, or related


Job Experience: 6 years
Job Vacancies: 36
Job Code: MBR-00012

Job Title 4: Front Desk / Reception Service Officer


Educational Qualification: Diploma / 10+3 / Level IV and above
Fields: Information Management Systems, IT, Business Management, Statistics, Secretarial Science, Computer Science, or related
Job Experience: 0 years
Job Vacancies: 36
Job Code: MBR-00010

Job Title 5: Rights Registration and Customer Service Officer I

Job Detail

Educational Qualification:

Bachelor’s Degree Fields:

  • Management,
  • Economics,
  • Law, Statistics,
  • Land Administration,
  • Urban Management,
  • IT, Accounting,
  • MIS, Public Administration,
  • Office Administration, or related


Job Experience: 0 years
Job Vacancies: 27
Job Code: MBR-00017

Job Title 6: Customer Service Officer I (Construction & Urban Services)


Educational Qualification:

Bachelor’s Degree Fields:

  • Architecture,
  • Civil Engineering,
  • Construction Technology & Management,
  • Urban Planning,
  • Urban Design,
  • Landscape Architecture, or related


Skills: AutoCAD & GIS (mandatory)


Job Experience: 0 years
Job Vacancies: 27
Job Code: MBR-00016

Job Title 7: Condominium & Commercial Property Transfer Service Officer I


Educational Qualification:

Bachelor’s Degree Fields:

  • Management,
  • Economics,
  • Accounting,
  • Law,
  • Sociology,
  • Urban Management,
  • Planning,
  • Computer Science, or related


Job Experience: 0 years
Job Vacancies: 18
Job Code: MBR-00022

Job Title 8: Housing Administration Service Officer I


Educational Qualification:

Bachelor’s Degree Fields:

Management, Economics, Accounting, Law, Sociology, Urban Management, Housing Studies, Computer Science, or related


Job Experience: 0 years
Job Vacancies: 18
Job Code: MBR-00021

Job Title 9: Customer Service Officer I (Transport Sector)

Job Detail


Educational Qualification:

Bachelor’s Degree Fields:

  • Automotive,
  • Mechanical Engineering,
  • Transport Management/Economics,
  • Management,
  • Business Administration,
  • Marketing,
  • Economics,
  • IT, or related


Job Experience: 0 years
Job Vacancies: 18
Job Code: MBR-00019

Job Title 10: Lease and Customer Service Officer I

Job Detail


Educational Qualification:

Bachelor’s Degree Fields:

  • Urban Management,
  • Geography,
  • Land Administration,
  • Surveying,
  • GIS,
  • Urban/Civil Engineering, or related

Job Experience: 0 years
Job Vacancies: 18
Job Code: MBR-00018

Job Title 11: Information Technology Support Officer I

Job Detail


Educational Qualification:

Bachelor’s Degree Fields:

  • Computer Science,
  • IT,
  • Electrical/Computer Engineering,
  • Network Engineering,
  • Software Engineering,
  • MIS, or related


Job Experience: 0 years
Job Vacancies: 18
Job Code: MBR-00006

Job Title 12: Service Quality Control Officer I

Job Detail


Job Education:

Bachelor’s Degree Fields:

IT, Information Management Science, Statistics, Economics, or related


Job Experience: 0 years
Job Vacancies: 18
Job Code: MBR-00004

Job Title 13: Software Administrator

Job Detail


Educational Qualification:

Bachelor’s Degree Fields:

Computer Science, IT, Software Engineering, Information Systems, MIS, or related


Job Experience: 0 years
Job Vacancies: 9
Job Code: MBR-00009

Job Title 14: Network Administrator

Job Detail


Educational Qualification:

Bachelor’s Degree Fields:

Computer Science, IT, Electrical/Computer Engineering, Network Engineering, or related


Job Experience: 0 years
Job Vacancies: 9
Job Code: MBR-00008

Job Title 15: Hardware Engineer

Job Detail


Educational Qualification:

Bachelor’s Degree Fields:

Computer Science, Electrical Engineering, Computer Engineering, or related


Job Experience: 0 years
Job Vacancies: 9
Job Code: MBR-00007

Job Title 16: Seeker Counseling, Registration & Organization Officer

Job Detail


Educational Qualification:

Bachelor’s Degree Fields:

Management, Economics, Accounting, Psychology, Business Administration, Law, Social Work, Sociology, Education, Political Science, or related


Job Experience: 0 years
Job Vacancies: 9
Job Code: MBR-00014

Job Title 17: Agency Licensing & Professional Recruitment Contract Officer

Job Detail


Educational Qualification:

Bachelor’s Degree Fields:

Management, Economics, Accounting, Labor Economics, Law, HR Management, Public Administration, Psychology, Sociology, or related


Job Experience: 0 years
Job Vacancies: 9
Job Code: MBR-00015

Job Title 18:Grievance Handling & Monitoring Officer

Job Detail


Educational Qualification:

Bachelor’s Degree Fields:

IT, Information Management Science, Statistics, Economics, or related


Job Experience: 0 years
Job Vacancies: 9
Job Code: MBR-00005

Job Title 19:Driver

Job Detail


Educational Qualification: Grade 10 or 12 Completed
License: Valid Level 3 Driving License


Job Experience: 0 years
Job Vacancies: 9
Code: MBR-00003

Job Title 20:Traffic Management Customer Service Officer

Job Detail


Educational Qualification:

Bachelor’s Degree Fields:

Law, Transport Studies, Management, Urban Management, Geography, Business/Public Management, Urban Planning, Leadership, or related


Job Experience: 0 years
Job Vacancies: 9
Job Code: MBR-00020

Job Title 21:Messenger

Job Detail


Educational Qualification: Grade 8 Completed


Job Experience: 2–4 years (based on grade level)
Job Vacancies: 9
Job Code: MBR-00002

Job Title 22:Executive Secretary

Job Detail


Educational Qualification: Diploma (TVET 10+3 / Level 3–5)
Field: Secretarial Science & Office Management


Job Experience: 3 years
Job Vacancies: 9
Job Code: MBR-00001

Deadline: January 20, 2026

How to Apply


Eligible applicants must apply online only within 7 consecutive days from the date of publication.


Application Link:https://www.aacapsjobs.gov.et/


Applications Closed

This position is no longer accepting applications.

Registration starts tomorrow morning at 2:30.

Important Notes

  • Online registration only (no in-person application)
  • 16-digit Digital National ID (FAN/FCN) is mandatory
  • National Exit Exam Certificate required for degree holders

Minimum GPA:

  • Male: 3.5 and above
  • Female: 3.0 and above
  • Diploma/Level applicants must provide COC
  • Graduates of 2015 E.C. and later only.

Guide for Applicants: Addis Mesob Digital Government Service Office Jobs 2026

CV Preparation Tips


A strong CV increases your chances of passing the first stage. Keep it clear, concise, and tailored to the job.
Tips:


Personal Details:

Full Name, Contact, Email, Digital ID number (FAN/FCN)
Education: Degree/Diploma, Field of Study, GPA (especially if above the required minimum)


Work Experience: Mention positions, achievements, and responsibilities (even internships count)


Skills: Include technical (AutoCAD, GIS, IT) and soft skills (communication, teamwork)
Certificates: National Exit Exam Certificate, COC (for diploma holders)
Formatting: One-page if possible, clear headings, bullet points for easy reading
Sample CV (For IT Support Officer Position):

Name: Hana Zeleke
Digital ID (FAN/FCN): 1234-5678-9012-3456
Phone: +251 920590117
Email: hanazeleke@email.com

Objective:
Motivated Computer Science graduate seeking the position of IT Support Officer at Addis Mesob Digital Government Service Office to contribute to efficient digital service delivery.

Education:
BSc in Computer Science, Addis Ababa University, 2018 E.C.
GPA: 3.6/4.0

Work Experience:
IT Intern – Addis Ababa City IT Department (2019–2020)

  • Assisted in maintaining network systems and troubleshooting hardware/software issues.
  • Provided technical support to staff, improving service response time by 20%.

Skills:

  • Proficient in Windows, Linux, Microsoft Office
  • Network administration and database management
  • AutoCAD & GIS basics (if applicable)
  • Strong communication and problem-solving skills

Certificates:

  • National Exit Exam Certificate
  • COC for IT/Digital Skills (if required)

References:
Available upon request

Exam Preparation Tips


Some positions may require a written test or competency exam. Here’s how to prepare: Tips:


Review relevant subjects:
IT roles → Computer Networks, Software, Basic Programming
Management roles → Public Administration, Economics, Management Principles
Customer Service → Communication, Problem-solving, Service Ethics
Practice sample multiple-choice questions in your field
Focus on timed practice, as exams are often limited in duration
Stay updated on Ethiopian regulations, policies, and digital governance initiatives


Example Question (IT Support Officer):


What is the primary function of a network switch?
A) Store data
B) Forward data between devices
C) Run applications
D) Protect against viruses

Correct Answer: B

Interview Preparation Tips
Tips:


Research the Office: Understand Addis Mesob Digital Government Service Office’s mission and digital services.


Common Questions:
“Why do you want to work here?”
“Describe a time you solved a problem in your field.”


“What are your strengths and weaknesses?”


STAR Method for Answers:
Situation → Task → Action → Result


Sample Answer:
Q: Why do you want to work at Addis Mesob Digital Government Service Office?


A: “I want to contribute to modernizing public service in Addis Ababa.

My IT skills in network management and customer support will help improve the efficiency and accessibility of digital services for citizens.”


Dress Professionally: Business attire
Bring Required Documents: CV, Certificates, ID, and any relevant reference letters
Be Confident: Speak clearly, maintain eye contact, and show enthusiasm

Post Views: 4,407

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60 thoughts on “Addis Ababa City Administration Job Vacancies 2026”

    1. Eyerus Malede Yeneneh

      My name is Eyerus malede
      I have bachelor degree in land admission and surveying. I have worked as a coordinator and assistant at various events. My language skills are very good in Amharic and very good in English. I graduated from Mattu University with CGPA 3.11 and exit exam 51 . Phone number 0915297241.
      Digital ID 🪪 (FAN/FCN):2586437592782451

      Reply
  13. Tesemma Dabi Ourga

    I have BSC degree with Civil Engineering and deploma in construction technology graduated from Adama science and technology university in Dec.7,2023 G.C and july 5,2003 G.C with various work exeprience of munucipal work as munucipal engineer and asconstruction engineer FHC project site.there fore,i will apply for position title 6,code 00016.

    Reply
  23. Biruktawit mesfin endra

    My name is Bruktawit Mesfin Endre. I have a bachelor’s degree in business administration. I have worked as a coordinator and assistant at various events. My language skills are very good in Amharic and very good in English. I am very excited to be called for an interview. Thank you for all the opportunities you have given me.

    Reply
    1. Tshayweta Minda

      Date 19/5/2018___ Name: Tsehaywta
      Mobile: 0935303455
      Email: tsehaywetamindahunegn4@gmal.com

      I am interested to apply for the vacancy that your company posted for the concerned individuals. I would like to apply for the position of at your organization. I am graduated B.A. degree in the department of economics–from-dilla(University), in the academic year of 2023 with CGPA 3.54 and Actually, I believe that I have enough potential to fulfill your basic requirements. It would be my best regard toward the progress and success of your organization by the duties and responsibilities of my profession on which I am going to be appointed.For more information, I have attached my CV and other relevant documents. If I am chosen for the job position, I will work hard towards the objectives and goals of your institution. I am willing to attend any training provided by your institution and I would also like to improve myself all the time. Hoping that my application will receive a favorable reply I would be available for exam and interview at any time to suit your convenience. (CV)Personal information:TSEHAYWETA MINDAHUNEGN ECONOMICS
      Date of Birth: 13/06/1990/E.CPlace of birth:debrebrehan Woreda:baso
      Zone: semen shiwa
      Region: Amhara Regional Orthodocs: EthiopianAge: 24Sex: MaleMarital Status: SingleTewahedoContact address
      profileQualification: Bachelor degree of business and economics department of Economics’sLanguage skill:Skill Highlights Computer basics (Microsoft word, Microsoft excel, Microsoft power point, Microsoft Power Geez), Internship& experienceImprove basic communication skill with colleague Improve problem solving skill. and. I have been experienced. For six month from teaching BSc Project/Thesis – “TITLE OF THE RESEARCH” THE ROLE OF HIGHER EDUCATION ON ECONOMIC GROWTH: IN CASE OF ETHIOPIAObjective I seek challenging opportunities where I can fully use my skills for the success of the organization.BehaviorProactive, Ethical, Sociable, Respectful, Hardworking and Ability to work with others and interpersonal.Hobbies and interest: Reading books, visiting cultural heritage, and watching motivational and lecture videos.Reference:Mr ,getachewu Contact address: 09 13 68 50 86Tsehayweta mindahunegn 09353034

      Reply
  32. Tesemma Dabi Ourga

    I marked for position 6(customer service officer).i had various years of experiencs in this position at defferent city adimnstration as munucipal techenical dep`t engineer and as construction engineer.i have hold Bsc degree in civil engineering and deploma in construction technology graduated in Dec.7,2023 G.C (CGPA=2.86) and july 5,2003 G.C(CGPA=2.7) respectively from Adama science and tech.university(Astu),my contact phone.0911877996/0967175948.with all my exprience and hard working behaviour i am sure that i can escalate the A.A city adminstration on this postion if am hired .

    Reply
    1. Yohannes Wondwossen

      I marked for the position 6, (Customer Service Officer), I have a two Years of Experience as a Marketing Officer Ampol Technologies, am Result-Oriented Marketing Officer that have closed four significant deals during my tenure at Ampol Technologies, I have been Graduated with the Field of Marketing and Sales Management TVET Program From New Abyssinia College, and have recorded Outstanding CGPA 3.75 and have also been Certified an Outstanding Academic Achievement Award from the Department of Marketing and Sales Management for making a meaningful impact among the Marketing Education, hence if i have the chance to be recruited as a Customer service Officer i will Effectively undertake all the necessary Circumstances in terms of working above and beyond to maninting and Achieve the highest level of Organization’s Customer Service Standard and Satisfaction.

      Reply
  34. Abaynesh bimrew

    My name is ABAYNESH BIMREW EMRIE. I have a bachelor’s degree in manegment. I have worked as a coordinator and assistant at various events. My language skills are very good in Amharic and very good in English. I am very excited to be called for an interview. Thank you for all the opportunities you have given me.

    Reply

    Reply
  35. Tesfaye Balay Badane

    Date:-14-04-2018
    Name:-Tasfaye Balay
    Tel-1:- 0909105456
    Tel-2:- 0998276907
    Address :-Ambo,Oromia,Ethiopia
    Application Letters

    To:-_________
    Dear Sir /Madam
    I have graduated from Ambo Poly Tecnic College on Nov.27, 2025 with BSc Diploma In Surveying & Technology In Leve IV.
    I am looking forward with full power and warm health to the best of my knowledge and the organization wishing to take advantage of my worth.
    I have got all the necessary educational information , exprianc and certificate which I thought vital for the position for detail information you may see the attached academic and work expriance credentials.
    I look forward your good response with great pleasure.
    With regards!
    Tesfaye Balay
    Sign:-_____________
    Date:-_____________

    CURRICULUM VITAE (CV)
    Proposed Position :- SITE Server
    Name of Firm :- Ethioland Construction
    Name of Staff : – Tesfaye Balay
    Telephone :- 09-09-10-54-56/ 09-98-27-69-07
    Date of Birth :- Nov, 1993E.C / 2001G.C
    Nationality :- Oromiya Ethiopian
    Education :- Diploma in Surveying & Technology from Ambo Poly Technic College, Ethiopia, 2017E.C/2025G.C
    Computer Skills:
    Microsoft Office.
    Auto Cad.
    Eagle Point.
    Ms Project.
    Countries of Work Experience :-Ethiopia
    Languages
    Speaking Reading Writing
    Afan Oromo Native Native Native
    Amharic Very Good No No
    English Very Good Excellent very good

    Reply
  38. Ayalew Bekele Chinasho

    Name is Ayalew Belele Chinasho
    I Graduated from Rift valley university with a Bachelor of Art degree in Economics
    With CGPA 3.26 on december 04,2020
    Phone no 0964858442/0917967934
    From w/soddo

    Reply
  41. Zelalem Addis

    my name is zelalem addis i live in addis abeba am 25 years old am exstation student markating salse and management last Year in deoloma to general winget poly teachinc college am apply in derivig

    Reply
    1. Huseen Abdallaa

      My name is Hussein Abdela .I have bachelor degree Accounting & Finance.I have worked thristing any job for a long time & I believe I will succeed.GPA 3.91

      Reply
  51. Amare tekabe

    I am interested in applying for the vacant position.
    Please find my CV attached via the official application channel.
    To graduate management department CGPA 3.91 and exit exam 60%.
    My phone number 0982107818.
    Thank you.

    Reply
  52. Tsion ayele esheta

    My neme is tsion ayele i have diploma in hotel front office supervison and i have degree marketing management.

    Reply

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