Introduction
Dear my audience I start writing thise content most of my audience asks always they fail bank and Insurance jobs interview because of low pre priparation problem. we will try to help them preparing the following contents by adding amharic version.
Bank and Insurance exams in Ethiopia are highly competitive and focus on quantitative skills, reasoning ability, and financial knowledge. Banks require employees who are accurate, analytical, and trustworthy.
1. Know the about Bank and Insurance / ስለ ባንክና ኢንሹራንስ አመሰራረትና አሁናዊ መረጃ ይመልከቱ
English Version:
Learn about the Insurance and bank’s history, services, branches, and mission.
Check recent news or projects the bank started.
Understand the Insurance and bank’s values like integrity, teamwork, and customer service.
Amharic version:
የባንኩን ወይም የኢንሹራንሱን ታሪክ፣ አገልግሎቶች፣ ቅርንጫፎች እና ተልዕኮ ይውቁ።
ባንኩ ውይም ኢንሹራንሱ የቀናት እና የተፈጥሮ ፕሮጀክቶችን ይገምቱ።
የባንኩን ወይም የኢንሹራንሱን እሴቶች እንደ ታማኝነት፣ ቡድን ሥራ እና የደንበኞች አገልግሎት ይፈልግ
2. Know Your Job Role / የስራውን ተግባር ያውቁ
English version:
Read the job description carefully.
Match your skills with job requirements.
Prepare examples of your past experience.
Amharic version:
የስራውን መግለጫ በጥንቃቄ ያንብቡ።
እውቀትና ችሎታዎትን ከስራው ጋር ያገናኙ።
የቀድሞ ልምድዎን ምሳሌዎችን ያዘጋጁ።
3. Common Questions & Sample Answers / የተለመዱ ጥያቄዎች እና መልሶች
A* Personal / ግለሰቦች ጥያቄዎች
Question 1: Tell me about yourself.
Example Answer:
“I recently graduated with a degree in Accounting. I did an internship at XYZ Bank where I learned about customer service and banking and Insurance operations. I’m hardworking and excited to grow in the banking and Insurance sector.”
Amharic version:
ስለ ራስህ በአጭሩ ግልጽ
ምሳሌ ልምድ ካሣሁን እባላለሁ”በ 2008 በሀዋሳ ዩኒቨርሲቲ በአካውንቲንግ ዲግሪ ተመረቁ። በXYZ ባንክ ስራ ልምድ አለኝ፣ የደንበኞች አገልግሎትና የባንክ ስራዎችን ተማርኩ። እኔ እጅግ ጥንቅር ሰራተኛ እና በባንክ ሙያ ዘርፍ ትልቅ ቦታ ለመድረስ ተስፋ አለኝ።”
Question 2: Why do you want to work in banking?
Example Answer:
“I enjoy helping people manage their money and I’m interested in financial services. Working in banking will allow me to use my skills to support customers and grow professionally.”
Amharic version:
“የሰዎችን ገንዘብ በአግባቡ መምራት እወዳለሁ እና በገንዘብ አገልግሎት ዘርፍ ብዙስራ መስራት ፍላጎት አለኝ። በባንክ ወይም በኢንሹራንስ ስራ ላይ ተሰማርቸ መስራት እችላለሁ ችሎታዬን አገልግሎት ለደንበኞች ማቅረብ እና በሙያዬ ለመቀጠርም ህልም አለኝ።”
B* Technical Questions / ቴክኒካል ጥያቄዎች
Quastion 1: What is the difference between a savings account and a current account?
Answer:
Savings accounts earn interest and are for saving money.
Current accounts are mainly for daily transactions and do not usually earn interest.
Amharic Version:
የቁጠባ ተቀማጭ ምርት: በቆጠበው ልክ ወለድ ተጨማሪ ገንዘብ ይቀበላል።
የእለታዊ ተቀማጭ ምርት ደግሞ ዋናው የዕለታዊ ግብይት ስራ የምንጠቀምበት ነው እና ብዙው ጊዜ ወለድ አይቀበልም።
C*Situational / Behavioral / ሁኔታዊ ጥያቄዎች
Q1: How would you handle a difficult customer?
Answer:
“I would stay calm, listen carefully to their concern, and try to solve the problem politely. If needed, I would involve my manager for a solution.”
Amharic version:
“በዝምታ፣ የእርሱን ችግር በጥንቃቄ እሰማለሁ እና በአክብሮት መፍትሄ እፈልጋለሁ። ካስፈለገ አስተዳደር እንዲረዳኝ እመርጣለሁ።
Part 4. Prepare Questions for Interviewer / ለቃለመጠይቅ ጥያቄዎች ዝግጁ ይሁኑ
What growth opportunities are available in this role?
Does the bank provide training programs for employees?
Amharic version:
በዚህ ስራ አቅጣጫ በሁሉም የስራ እድሎች አሉ?
ባንኩ ወይም ኢንሹራንሱ ለሰራተኞች ስልጠና ፕሮግራሞች ይሰጣል?
Part 5. Presentation & Professionalism / የአቀራረብ እና ሙያዊነት
Dress formally (business attire).
Arrive 10–15 minutes early.
Be polite, confident, and maintain eye contact.
Speak clearly and listen carefully. That is sign of confidence.
Amharic version:
ሙያዊ ልብስ ይልበሡ።
10–15 ደቂቃ ቀድሞ ይገኙ።
በአክብሮት ይናገሩ፣ እምነት ለመፍጠር ዓይን ለዓይን ገጥመው ያውሩ ምክኒያቱም የስነ ልቦና ምልክት ነው።
Additional Guide/ ተጨማሪ ምክሮች
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Practice with a friend or family member.
Use the STAR method for behavioral questions.
Stay calm, confident, and enthusiastic.
Focus on your strengths and willingness to learn.